Arlo|Smart Home Security|Wireless HD Security Cameras
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Live feed constantly interrupts/stops playing/times out on Android app and Chromebook

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  • ‎2020-10-06 06:29 AM
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JehovasFitness
Luminary
Luminary
‎2020-10-06 06:29 AM

Is there a reason why for the last 2 times our lawn service has come that when viewing live feed on Ultra, Pro 2s that the feed constantly interrupts and stops playing, or times out?

 

When there is no activity on a normal day I can view fine. Soon as there is motion (whether armed or not) live view is spotty and almost worthless. Luckily I'm working from home so not a big issue, but this needs resolving.

 

Save me the troubleshooting. Arlo is constantly buggy, it's on your end.

 

Happens on Android app and Chromebook

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JessicaP
Arlo Employee Retired
‎2020-10-07 10:57 AM

Hi JehovasFitness,

 

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

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