Arlo|Smart Home Security|Wireless HD Security Cameras
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Intermittent Ticking Noise On AC Power

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  • ‎2019-10-06 05:21 PM
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Redpower187
Apprentice
Apprentice
‎2019-10-06 05:21 PM
When all three of my Ultra cameras are plugged in to AC power using official Arlo Ultra Outdoor Charging Cables, there is an intermittent ticking noise every second or so. Appears on live view and on recordings.

On battery only, the noise disappears.

@JamesC
Is this a design flaw or something that could be fixed with a firmware update?
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JamesC
Community Manager
Community Manager
‎2019-10-07 09:21 AM

Redpower187,

 

From your description, this is likely normal behavior when a charging cable is connected to the camera. How loud is the sound? Can you provide a clip for when the camera is plugged in vs when it is not plugged in so we can better understand the issue?

 

JamesC

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