Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR

How to report undetected persons?

I put my Arlo ultra outside my drive way, where a people walk by quiet frequently. 

But it won’t detect people, except me. Especially at night.


how to turn on person detection? And also turn off vehicle detection?

Model: VMS5240 | Arlo Ultra 2 Camera Kit
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Community Manager

Re: How to report undetected persons?



It sounds like you may need to adjust the positioning of the camera. Take a look at this article to be sure the motion you're trying to detect is within the cameras range and the camera is angled for best performance: How do I position my Arlo Ultra camera to detect motion in specific areas?



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