This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
How can I obtain the proper replacement rubber weather seal/gasket/o-ring for the Ultra cameras?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This has been asked before but there's apparently no good answer. Looking for advice to find the technical specs for the gasket / o-ring that provides the weather seal between the housing and the camera.
Arlo support didn't seem to have a part number for the "rubber band looking gasket" that provides the seal.
The camera is out of warranty, and I just need to find the specs to purchase the replacement gasket.
Thanks in advance.
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I wouldn't think you really need specs to possibly find a replacement. WHat's wrong with the original? If you still have it, you should be able to get a decent measurement of diameter and thickness. You may well have to look hard to find a similar o-ring since the local hardware store usually only has a limited selection.
If it's cut, try placing the cut at the bottom of the camera and maybe hold it in place with some weatherproof grease (just a dab on the whole thing). You could also use tape to temporarily seal the crack while hunting for a replacement.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Rough measurement:
2" x .052"
or
50mm x 1mm
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you. Time to go on a scavenger hunt at the local hardware or plumbing shop I think.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Talking to Arlo support, they have confirmed that there is no SKU/replacement part that is available. I've asked Arlo to please consider making the gaskets available as rubber deteriorates with age, heat, humidity, etc.
The solution offered was to replace the entire camera assembly. That's not an acceptable solution when the camera works fine and the only thing needed is a rubber gasket that probably costs less than a penny to manufacture.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
A very fair point
-
Accessing Local Storage
1 -
Arlo Mobile App
263 -
Arlo Pro 3
1 -
Arlo Smart
169 -
Arlo Ultra
9 -
Before You Buy
425 -
Features
273 -
Fehlerbehebung
1 -
Firmware Release Notes
39 -
Installation
296 -
Online and Mobile Apps
113 -
Service and Storage
110 -
Smart Subscription
3 -
Troubleshooting
1,782