HELP! - Upgrading to 24/7 Cloud storage?

[Jake74]

I need to upgrade my current plan to the 24/7 cloud plan.

Anyone know:

1)  How to do that in this site?

2) How to do that WITHOUT the extra hardware I don't need?

3)  How to talk to a human being on Arlo Staff to assure I'm getting this all right?

I ask because (after a really not fun lightning strike) last time I needed to communicate with them, it was pretty difficult and I was forced to buy stuff I didn't need.

This is pretty urgent too since criminal activity is happening outside my home. 

Thanks in advance for your guidance!

[StephenB]

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@Jake74 wrote:

I need to upgrade my current plan to the 24/7 cloud plan.

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Do you mean continuous video recording (CVR)?

If so, you will need to connect the Ultras to AC power.  It won't work on battery (or with solar panels).