Discrepancy between disabled/enabled in app and web

[Edinburgh_lad1]

I'm yet again seeing a discrepancy between what is shown in my app in terms of enabled cameras and what is showing on the web portal. This, as usual, leaves me wondering whether my cameras are enabled or disabled.

Can this issue be FINALLY addressed, as this is not the first time this has happened. 

[ShayneS]

May I ask which issue you are experiencing so I can look in to it? IS this with your cameras showing enabled vs disabled in the app/web or vice versa? 

[Edinburgh_lad1]

The Arlo web portal doesn't display updated settings. For example, when a camera is disabled in the app, the portal will show that it's still enabled, and vice versa. This issue has been raised several times before, so it's not clear to me why there hasn't been a permanent fix yet. 

[ShayneS]

Have you tried clearing your cache and testing again?