Arlo|Smart Home Security|Wireless HD Security Cameras

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Edinburgh_lad1
Prodigy
Prodigy

On the latest android app, videos stored on local storage play dimmed.

To test: reduce screen brightness to around 15%, play a video. You'll notice that the screen becomes brighter when the video has finished playing.

 

As if they had this grey haze over them, making the colours unnatural.

 

This wasn't on the previous version of Android app.

 

 

 

 

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ShayneS
Arlo Moderator
Arlo Moderator

Hey @Edinburgh_lad1 

 

Is this is occurring with "4.15.1_28683"?

Edinburgh_lad1
Prodigy
Prodigy

Hi @ShayneS 

 

Thank you!

 

I'm away for a couple of weeks so can't confirm, as I have no remote access to local storage.

 

However, I noticed that the Feed now gets numbers to indicate that there are video/audio clips but I can't actually see them.

 

So, not sure what is going on.

 

Can do screenshots do to show.

ShayneS
Arlo Moderator
Arlo Moderator

@Edinburgh_lad1 

 

Thanks, any content representing the symptom helps. Also, was this occurring on version 4.15.1_28683?

 

 

 

Edinburgh_lad1
Prodigy
Prodigy

Yes, and here are the screenshots. Going to Feed *temporarily* clears the number but then it comes back - see picture 3. Cf. the time of screenshots in the top left corner. With regards to dimmed content, I'm away for the next two weeks so have no access to locally stored videos to show.

1000002160.png

1000002161.png

1000002162.png

Edinburgh_lad1
Prodigy
Prodigy

I posted a message about this in the Arlo app section, together with screenshots. @ShayneS it'd be helpful if you merge the topics. Thank you.

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