Arlo|Smart Home Security|Wireless HD Security Cameras

Delay in video

Reply
Discussion stats
  • 4 Replies
  • 1048 Views
  • 2 Likes
  • 3 In Conversation
Brooklynzoo
Tutor
Tutor
I have just got the Arlo ultra system, I love it so far, but I notice that when I get a alert on my iPhone there is a huge delay on it allowing me to view the footage.. is there something else I should do within the settings ?
4 REPLIES 4
JamesC
Community Manager
Community Manager

Brooklynzoo,

 

When motion is first detected, you'll receive a notification. The video won't arrive in the library until the recording is completely finished. The longer the recording, the longer it will take to arrive in the library.

 

JamesC

Brooklynzoo
Tutor
Tutor
So if there is a intruder how does this help?
LandJS
Mentor
Mentor

I know it's not the best considering the limitations but I have found that if I want to see it right now and it hasn't made the cloud it is always on the SD if you have it set up.  Since it is only on the phone app it can be a pain but if I'm using my phone I don't even bother looking in the cloud but go straight to the SD.

Brooklynzoo
Tutor
Tutor
This makes perfect sense... that’s what I’ll do when I get a notification, I’ll go straight to the live feed. Thanks
Discussion stats
  • 4 Replies
  • 1049 Views
  • 2 Likes
  • 3 In Conversation