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Constant audio notifications...but cameras are not set to detect

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DadBod
Guide
Guide

I receive constant audio notifications for phantom issues similar to other people on these boards. The main difference is that my cameras are not set to detect audio in the custom mode in use.

 

I am at my wits end.

 

 

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StephenB
Guru Guru
Guru

If you post a couple of screenshots we might be able to help troubleshoot.

 

Can you click on the "mode" screen in the web ui and take a screenshot?

Then drill down to the "If motion on" rule for the Ultra and choose "edit" and take a second screenshot.

 

DadBod
Guide
Guide

Junk.jpgJunk 2.jpg

DadBod
Guide
Guide

Smart notifications for Audio is turned off as well, there is no reason I should be receiving audio alerts when this mode is active.

JamesC
Community Manager
Community Manager

DadBod,

 

Is this only happening for the custom mode? If you use the default "Armed" mode, do you still experience the same behavior?

 

JamesC

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