Cloud not recording

[DannyM79]

Help! Base station connected to both camera can see live picture from both and it’s recording locally on the memory card in the base station but for the last 5 days no videos have been loaded into the cloud storage, anyone knows what the issue is? All settings correct including motion triggers

[StephenB]

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@DannyM79 wrote:

Help! Base station connected to both camera can see live picture from both and it’s recording locally on the memory card in the base station but for the last 5 days no videos have been loaded into the cloud storage, anyone knows what the issue is? All settings correct including motion triggers

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Have you double-checked your subscription status?

[DannyM79]

Yes, looks all normal and active!

[StephenB]

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@DannyM79 wrote:

Yes, looks all normal and active!

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Can you make a manual recording while livestreaming?

If you can, does that recording show up in the Feed?