Cannot stream 4K at home or view local library recordings

[doncarajo]

Hi. This continues to be an issue for me. For the last few months 4K streaming doesn't work. I also I'm unable to see the local recordings on the hubs. This issue comes and goes over the years, I assume due to firmware updates. Very frustrating. Any updates?

[ShayneS]

What is the error message you receive when trying to local live stream 4k?

[doncarajo]

No error message. Just no streaming in 4K. Although often I press play and nothing happens. Then I press play again and it works (not in 4K).

[ShayneS]

@doncarajo 

Have you tried toggling the local 4k live streaming option off/on within the app?

You can also try removing and reonboard the camera.

[doncarajo]

I have fixed the issue by uninstalling and reinstalling the Arlo app.