Arlo|Smart Home Security|Wireless HD Security Cameras

Cannot connecy to homekit

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Hello,

I have tried connecting my base station to homekit, but it stays at “discovering your devices. Please wait.”

I cannot even find homekit code on the base station or cameras to connect in the other way

Please help
Model: VMB5000 | Arlo Ultra SmartHub
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Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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Aspirant
Aspirant
I’m having the same issue. Please send a token reset as well.
Best regards LL
Model: VMB4000 | Arlo Pro/Pro2 Base Station
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Community Manager
Community Manager

Landsy,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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