Cannot Add Arlo Ultra Camera VMC5040 to my system

[serenity721]

I have never any issues with arlo until this past week. One of my cameras was too far away from one of my hubs and I removed it and tried to add it to a different one and it does not let me . I have tried everything with no luck this far, and this when I found it that contacting "Arlo support" is impossible !!!

[StephenB]

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@serenity721 wrote:

I have never any issues with arlo until this past week. One of my cameras was too far away from one of my hubs and I removed it and tried to add it to a different one and it does not let me . I have tried everything with no luck this far, and this when I found it that contacting "Arlo support" is impossible !!!

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What model hub are you wanting to add it too?

Do you have an Arlo subscription?

Are you using the support center in the app to contact support?

[StephenB]

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@serenity721 wrote:

I have never any issues with arlo until this past week. One of my cameras was too far away from one of my hubs and I removed it and tried to add it to a different one and it does not let me . I have tried everything with no luck this far, and this when I found it that contacting "Arlo support" is impossible !!!

---

What model hub are you wanting to add it too?

Do you have an Arlo subscription?

Are you using the support center in the app to contact support?