This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am brand new to Arlo. Have two Ultra 2 cameras, 3 Pro 4 cameras, and a VMB5000 model base station.
I've searched for how to turn the spotlights off. The directions all say something like:
The Spotlight can be disabled within the low light settings for your Pro 3 camera.
Log in to your Arlo account and navigate to Settings > My Devices > select your Pro 3 > Video settings > Low Light settings > toggle off the spotlight.
I have tried to follow these direction. Under the settings menu of my Arlo account there is no selection available for My Devices. There is a Devices menu, but it's just a feed from cameras and no settings available. I've also searched through all the possible settings in the iOS Arlo app, and can't find any Video Settings or Low Light Settings.
Please help me find the setting to turn off the lights on my cameras.
Solved! Go to Solution.
- Related Labels:
-
Troubleshooting
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@skippy2 wrote:
Please help me find the setting to turn off the lights on my cameras.
- Touch the camera on the devices screen. This will take you to a new screen that shows the camera and the feed for that specific camera.
- Touch the settings wheel in the top right corner of that screen
- Select "Light Settings"
While there, also look at the "Night Vision" settings. Change that to "Black & White" (actually infrared), so you will get usable videos at night. Low Light color would require the spotlight to get reasonable video (unless the area is well lit at night).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@skippy2 wrote:
Please help me find the setting to turn off the lights on my cameras.
- Touch the camera on the devices screen. This will take you to a new screen that shows the camera and the feed for that specific camera.
- Touch the settings wheel in the top right corner of that screen
- Select "Light Settings"
While there, also look at the "Night Vision" settings. Change that to "Black & White" (actually infrared), so you will get usable videos at night. Low Light color would require the spotlight to get reasonable video (unless the area is well lit at night).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you for the solution.
-
Accessing Local Storage
1 -
Arlo Mobile App
250 -
Arlo Pro 3
1 -
Arlo Smart
163 -
Arlo Ultra
9 -
Before You Buy
423 -
Features
263 -
Fehlerbehebung
1 -
Firmware Release Notes
39 -
Installation
290 -
Online and Mobile Apps
113 -
Service and Storage
110 -
Smart Subscription
3 -
Troubleshooting
1,725