Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 2 Replies
  • ‎2019-10-27 06:46 AM
  • 770 Views
  • 0 Likes
  • 3 In Conversation
gwbush
Follower
Follower
‎2019-10-27 06:46 AM

Can I get a Ultra camera add on for my existing system?

Labels:
0 Likes
Reply
Message 1 of 3
Views icon 770
2 REPLIES 2
jguerdat
Guru Guru
Guru
‎2019-10-28 05:33 AM

The Ultra camera requires a newer base (hub) to be able to connect. Older bases aren't supported.

0 Likes
Reply
Message 2 of 3
Views icon 736
michaelkenward
Sensei Sensei
Sensei
‎2019-10-28 05:46 AM

... but a new Ultra camera and Ultra base station will accommodate older cameras.

 

Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
0 Likes
Reply
Message 3 of 3
Views icon 733
Discussion stats
  • 2 Replies
  • ‎2019-10-27 06:46 AM
  • 771 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.