Arlo|Smart Home Security|Wireless HD Security Cameras

Cameras showing saying "Base Station is offline" but I have Arlo Q connected to router

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Cameras gone off message saying your base station is offline check if it is connected to the internet. But I have a Arlo q connected to the router and this is working ok any ideas ?

Model: VMB5000 | Arlo Ultra SmartHub
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Arlo Moderator
Arlo Moderator

Hi Nigel10,

 

Try checking your Arlo SmartHub/Base Station LEDs. Is it showing solid blue (for SmartHub) or solid/blinking green (for Base Station)? You can learn more about the LEDs here: What do the LEDs on my Arlo SmartHub or base station mean?

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