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Local storage
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Troubleshooting
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away from home local recordings only work if you use VPN or port fwd
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If port forwarding is set up it should be working.
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I assume you mean when you're not home you can't see local storage? If that's the case, have you set up the required VPN or port forwarding so you can gain access?

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Direct Storage Access, if that is what you mean, certainly works here, albeit with some wrinkles
In addition to @jguerdat,'s advice it might help if you said what you are doing and where it goes wrong.
Take us through the steps and screens you see and describe what happens.
What is Direct Storage Access and how do I use it?
Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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,and i go outside my local network the local storage option disappears in a app

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@Johnny290 wrote:
I know how to use it I know how to set it up I've been using it since it was first implemented now after their latest irresponsible firmware update it no longer works
That is new information that was not in the first cryptic, minimal content message.
Debugging depends on knowing what is going on, and not leaving it to other people to guess and interpret.
That it works for other people tells us that it isn't a universal issue.
Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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