Arlo|Smart Home Security|Wireless HD Security Cameras
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Jett10mm
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‎2023-09-25 05:47 PM

Hello,

 

I paid for a CVR subscription for nearly a year, but recently when I checked the camera Timeline, I got a message stating that I needed to upgrade to CVR, even though I was already subscribed.

 

What is the point of paying $38/month if I cannot access 24/7 recordings???

 

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jguerdat
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‎2023-09-26 05:26 AM

Check to verify your particular camera is associated with the CVR subscription. ALso, make sure the camera shows that it's powered by a charger (the battery icon will have a lightning bolt through it).

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