Arlo|Smart Home Security|Wireless HD Security Cameras

Battery Status Question

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ButchZ66
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Both cameras have been plugged in for 2 days now

The camera on the right (BALCONY) shows 100%

The question is about the cameraBAttery Status.png on the left (FRONT DOOR)  in 2 days it went from 71% to 78%

IS there a charging time to roughly figure out if the battery is good or not good?

They system is only 3 days old from purchase

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StephenB
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@ButchZ66 wrote:


The question is about the camera on the left (FRONT DOOR)  in 2 days it went from 71% to 78%

IS there a charging time to roughly figure out if the battery is good or not good?


It should charge completely in less than a day if you are connected to AC power and the temperature is over 32F

 

The solar panel trickle-charges, and of doesn't fully power the camera.  So mileage there varies.

 

If it's below freezing, you should see an status message saying that the camera can't charge.

 

If you can easily swap the batteries in the two cameras, then I suggest trying that - if the problem stays with the camera, then that rules out the battery itself.  After that, try swapping the two chargers.

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StephenB
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Guru

@ButchZ66 wrote:


The question is about the camera on the left (FRONT DOOR)  in 2 days it went from 71% to 78%

IS there a charging time to roughly figure out if the battery is good or not good?


It should charge completely in less than a day if you are connected to AC power and the temperature is over 32F

 

The solar panel trickle-charges, and of doesn't fully power the camera.  So mileage there varies.

 

If it's below freezing, you should see an status message saying that the camera can't charge.

 

If you can easily swap the batteries in the two cameras, then I suggest trying that - if the problem stays with the camera, then that rules out the battery itself.  After that, try swapping the two chargers.

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