Bastestation just died after one month use

[Bjorr]

Hi, my arlo basestation died after one month use, I have tried plug it out and left it plugged out for 2 hours then plugged it back in and its completely dead, I tried different wallsockets that I know works but the basestation is dead.

I tried creating a case but your site is confusing, 

for some reason some parts of this site is in german, I have select english.. so cant really understand much.

how can I create a simple supportcase to get this solved?

thank you

[TomMac · Accepted solution]

contact Arlo support

https://www.arlo.com/en-us/support/contact.aspx