Base station went offline

[Steffnz3]

My base station is out, no power, tried new adapter and still no power. Outlet is fine, so ordering a new VBM5000.  When I receive do I simply connect my modem and power up or do I need to do something more?

[StephenB · Accepted solution]

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@Steffnz3 wrote:

When I receive do I simply connect my modem and power up or do I need to do something more?

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You'll need to add it to your account with "Add device".  Then remove the Ultras from your account, and re-add them to connect them to the new smarthub.