Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Base Station won't connect to new router

Reply
Discussion stats
  • 1 Reply
  • ‎2024-09-02 12:17 PM
  • 968 Views
  • 0 Likes
  • 2 In Conversation
Currey
Follower
Follower
‎2024-09-02 12:17 PM

The Arlo Base station is connected to a new router with ethernet cable but won't connect to internet.  My other devices are connected to the internet.

Labels:
0 Likes
Reply
Message 1 of 2
968
1 REPLY 1
Streak2
Master Master
Master
‎2024-09-02 12:37 PM

Reset your base station and try again

 

https://kb.arlo.com/1057976/How-can-I-factory-reset-my-Arlo-SmartHub-or-Base-Station

0 Likes
Reply
Message 2 of 2
962
Discussion stats
  • 1 Reply
  • ‎2024-09-02 12:17 PM
  • 969 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.