Auto Zoom and Tracking outside set zones. VMB5000r4 & Arlo Ultra H8.

[Rickh25345]

2 x VMC5040's connected to VMB5000. Firmware latest.

Auto Zoom and tracking set. 2 x Zones set each camera however camera zooms in on areas OUTSIDE pre-set zones and records leaves moving as "Animal Detected" . There is ample buffer between Zone boundaries and actual leaves. Disabling Auto Zoom and Tracking reduces the problem but of course defeats the purpose of AZ and T. It also happens occasionally with AZ and T disabled but far less often. Resetting devices makes no difference. Resetting Zones makes no difference. 

Why is camera alerting OUTSIDE the defined zones?

Any advice/assist appreciated, cheers

[ShayneS]

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.