Arlo|Smart Home Security|Wireless HD Security Cameras
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Audio is detected but no notification or video clip.

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  • ‎2019-12-12 07:22 AM
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stewgotz
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Aspirant
‎2019-12-12 07:22 AM

While logged into the arlo app on my computer, I trigger and audio sound on my inside camera that is set to trigger on Motion or Audio. I then  see on the app that Audio indicator(the little ear) and the storage card indicator light up so I know it picked up the audio sound but I did not get a notification nor did it store a video clip. I haven’t checked the local storage to see if it stored anything on there. I do notice on the device page the status says “just now” for that camera so it did hear the sound.

I’ve tried to change the Audio sensitivity from 1, 2 and 5 and I get the same results.

Why am I not getting a notification or video clip?

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