Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo ultra turns purple after a few months.

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Chilliwilly
Tutor
Tutor

Since purchase, I have had to climb the ladder once already to force the camera to reboot to get rid of the purple hue. It's now freezing and icy out and the hue is returning. Why is there no reboot option for the camera in the app?

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Chilliwilly
Tutor
Tutor

So I found a work around for the purple hue.   I'm not sure which one did it but i did the following 3 things and the hue went away.

 

1. Change the view mode from wide to super-wide then back.

2. Turned off then back on auto HDR.

3. Turned off then back on night vision.

 

After doing these three things the purple went away.

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StephenB
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@Chilliwilly wrote:

Why is there no reboot option for the camera in the app?


Restart camera would be a nice option. Perhaps post it in the idea exhange.

Chilliwilly
Tutor
Tutor

So I found a work around for the purple hue.   I'm not sure which one did it but i did the following 3 things and the hue went away.

 

1. Change the view mode from wide to super-wide then back.

2. Turned off then back on auto HDR.

3. Turned off then back on night vision.

 

After doing these three things the purple went away.

Discussion stats
  • 2 Replies
  • 3397 Views
  • 3 Likes
  • 2 In Conversation