Arlo ultra showing as charging in pitch black dark.

[adamr74]

It’s way dark tonight and my ultra is showing as 100% charged (which I believe) and that it’s still charging. It’s pitch black outside - no way can it be charging.

I’ve connected to it, turned it off and on again and still shows as charging.

Anyone else had this issue ?

[StephenB]

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@adamr74 wrote:
It’s way dark tonight and my ultra is showing as 100% charged (which I believe) and that it’s still charging. It’s pitch black outside - no way can it be charging.

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Just to clarify - do you have the Ultra connected to a Solar Panel?  If not, what is it connected to?

[adamr74]

Hi there

Yes, it is connected to the ultra compatible solar panel. (Which has charged it fine over the past couple of days.)

[StephenB]

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@adamr74 wrote:

Yes, it is connected to the ultra compatible solar panel. (Which has charged it fine over the past couple of days.)

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The next time you see this, try live streaming the camera, and make sure it is connecting.

[adamr74]

Ive tried that, but it didn't update the status - its happened several times, so Im assuming its a bug in the firmware?

[StephenB]

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@adamr74 wrote:

Ive tried that, but it didn't update the status - its happened several times, so Im assuming its a bug in the firmware?

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Or the backend (or even the app).