Arlo ultra disconnect from VMB4000 and problem resolved after restarting hub

[HemiD]

Hi,
Recently add an Arlo ultra to my arlo pro hub (VMB4000r3)
Purchased arlo smart (one camera) and CVR .
Problem is the camera disconnect from hub from time to time and I have to restart the base which resolve the problem.
How do I know when is disconnected? Well, my CVR isn’t recording and my camera not reacting.
Sometime the problem resolved by itself but mainly the hub reboot solves the problem.
Recoording is in 4K and video bandwith is “good”
At the same time , not any other pro or pro 2 shows any problem.

[HemiD]

The line connection between wifi and hub is via Cat5e which I don’t think if any problem??

[jguerdat]

Guess it could be something about the base but first I'd try bringing the camera closer to the base for testing.

[HemiD]

yes, sure, I did and report if any luck.

thank YOU