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Arlo iOS app 3.5.1 unable to access local storage with videos not loading

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Edinburgh_lad1
Prodigy
Prodigy

Hi all

 

Does anyone have problems accessing the local storage on the latest iOS app (following the latest update on the Apple store, so app version 3.51)? 

 

We can't get any videos to load, although we get a notification that there's motion detected and that there are an x number of unread videos in the library. 

 

We've tried the usual: uninstalling, resetting etc. 

 

Thanks in advance. 

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dcfox1
Master
Master

I don't have the VMB500 but IOS 3.5.1 is accessing local storage on my VMB4540.  I haven't seen a widespread problem for IOS and it has been out for over a week but there was a problem with Android and was fixed. 

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2 REPLIES 2
dcfox1
Master
Master

I don't have the VMB500 but IOS 3.5.1 is accessing local storage on my VMB4540.  I haven't seen a widespread problem for IOS and it has been out for over a week but there was a problem with Android and was fixed. 

Edinburgh_lad1
Prodigy
Prodigy

Managed to resolve the issue by re-enabling the direct storage option.

 

Cheers. 

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