Arlo Ultra won't sync with my second set of the Smart Base Station

[Ryan_Nuo]

I purchased two set of Arlo Ultra cameras (each set with three cameras and a Smart Base Station, so totaling 6 cameras).

However, due to poor signalling issue, I want to move one camera from Smart Base Station 1 and have it re-sync with the other Smart Base Station 2 which it wasn't originally synced to. The problem is, for multiple attempts, I failed to reset that camera for it to be re-synced to the other Smart Base Station 2.  It seems that the camera is locked to its original Smart Base Station 1 and cannot be reset and be re-synced to Smart Base Station 2.

If anyone can help with this is greatly appreciated. Thanks!

[TomMac]

Did you use REMOVE DEVICE on the camera (base 1 ) you want to move to the other ( base 2 )??

this must be done or it will try to stay synced with the original base