Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Ultra video alignment is way off

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smcarter
Aspirant
Aspirant

My camera was working fine and all of a sudden the alignment of the video is way off.

Model: VMC5040 | Arlo Ultra Wire-Free Camera
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smcarter
Aspirant
Aspirant

I had to remove the camera and re add it. Once I did this it resolved the issue. 

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Model: VMC5040 | Arlo Ultra Wire-Free Camera
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jguerdat
Guru Guru
Guru

Details and screenshots of before and after. Have you verified the camera is still pointing in the correct direction by looking at it? Are you using zoom in your camera settings? Have you rebooted your hub and maybe reinserted the camera battery?

smcarter
Aspirant
Aspirant

I had to remove the camera and re add it. Once I did this it resolved the issue. 

View solution in original post

Model: VMC5040 | Arlo Ultra Wire-Free Camera
JehovasFitness
Luminary
Luminary

I had slightly same issue. Camera in same spot, on the app live view it was not 100% of what was in view, when I enlarged to single screen in the app it showed the entire view.

 

Same for my Pro3 floodlight

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