Arlo Ultra static noise when mic is on

[JLDV]

I purchased 5 cameras and only one of them has a static noise whenever the microphone is on. I’ve moved it to other positions, with and without my phone nearby, and inside the house as well. The camera is up to date but the noise/interference is still present.

[StephenB]

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@JLDV wrote:
I purchased 5 cameras and only one of them has a static noise whenever the microphone is on. I’ve moved it to other positions, with and without my phone nearby, and inside the house as well. The camera is up to date but the noise/interference is still present.

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That sounds like a defective camera.  You could exchange the entire system with the seller (assuming you are still in the return period), or you can contact support and ask for a warranty replacement of the camera.  https://www.arlo.com/en-us/support/contact.aspx

[JLDV · Accepted solution]

Arlo replaces the camera and the new one works perfectly!