Arlo|Smart Home Security|Wireless HD Security Cameras

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machado
Aspirant
Aspirant

I have 3 Arlo Ultra cameras, however I was only using 2 of them.  Now I am trying to sync my third camera and I'm not having success.

 

I've tried all the tutorials, change the internet connection, but it always continues looking for the device. 

The camera's led blinks blue (slow) and after some time starts blinking fast (that was supposed to means that it has been paired, but the app doesn't agree with it...

 

Before trying to reset all the devices, I'd like to try all alternatives ...

 

Did anyone have the same problem?

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StephenB
Guru Guru
Guru

If you've only been trying to add it with the mobile app, then I suggest trying a PC browser (my.arlo.com) next.

machado
Aspirant
Aspirant

I have already tried that...

iPad app, iPhone app and browser. 😥

jguerdat
Guru Guru
Guru

One thing to try is to log out of the app/browser and log back in. SOmetimes you'll find that the camera is actually there. Maybe a long shot but...

Roskilde
Aspirant
Aspirant

i had the same problem. The solution for me was to reset the Arlo Smarthub and install 3 cameras again

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