Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Ultra no motion triggering - drains battery in a Day

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Storchen
Aspirant
Aspirant

Hi

 

We have a pair of Ultra cameras and a few Pro 2. Most of these Things have worked flawless all the Way though. 
A few weeks ago One of our Ultras stopped Being able to notify about any motion and it still drains from 100% to 0 in less than a Day. 

The base is a WMB5000r4 - we have tried restarting, removing battery/update & removing the camera and reinstalling. 
both ultras are H6 updated

Martin

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JamesC
Community Manager
Community Manager

Storchen,

 

How far away is the camera from the SmartHub? What does the signal strength icon show for this camera? Poor signal strength can cause increased battery consumption if the camera is struggling to maintain it's connect with the SmartHub.

 

For tips on extending battery life, take a look here: How can I extend my Arlo camera's battery life?

 

JamesC

Storchen
Aspirant
Aspirant

Signal strenght is at its max - both when its placed on its normal spot outside. Right now its placed Inside right next to the hub so thats not the issue. 

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