Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Ultra doesn't work anymore. Flashes orange and stopped flashing. Tried re-pairing.

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westb182
Aspirant
Aspirant

I had the older Pro2 version and upgraded to the new Ultra cameras, expecting the quality to be the same. But, all I seem to have are issues with the new cameras. 

One camera doesn't work anymore. It was flashing orange, then stopped flashing. I tried to reset it by following the guides here on the forum, but no luck. I deleted it and tried to pair it again, but none of the lights are shown. I charged the device, and even swap the batteries with the other Ultra camera, but it doesn't power on at all nor react to any sync button.

 

For a camera system that I should be relying on, I would of expected a better build quality.

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jguerdat
Guru Guru
Guru

Never had a faulty device before? Use the Contact Support link at the bottom here for a hardware problem under warranty.

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