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Arlo Ultra Videos are all 5 minutes long

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SteveTNJ
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I just recently purchased and installed the Arlo Ultra cameras. For the first week, everything was pretty good. Now, one of my cameras always records for 5 minutes or just over 5 minutes even though the settings say to "record until activity stops(up to 300 sec)". Any idea why? I don't want to switch to "record for a fixed time" because I might miss something I'd like to capture. Thanks
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JamesC
Community Manager
Community Manager

SteveTNJ,

 

If it's just happening on one camera, it could be due to the sensitivity setting in the rules for that camera. I recommend adjusting the sensitivity down incrementally until you achieve the desired results.

 

Take a look here for more information on how to adjust sensitivity: How do I change the motion sensitivity on my Arlo camera?

 

JamesC

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