Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Ultra Arlo app won’t work on mobile network only WIFI

Reply
Discussion stats
  • 1 Reply
  • ‎2024-05-01 07:36 PM
  • 609 Views
  • 0 Likes
  • 2 In Conversation
Amurtagh
Follower
Follower
‎2024-05-01 07:36 PM

Arlo app suddenly requiring Wi-Fi connection in order to log in. Once logged in I can disconnect Wi-Fi and the camera is temporarily go blank but then come back and I can view them over cellular only. But I have to be on Wi-Fi to log in now.

Labels:
0 Likes
Reply
Message 1 of 2
609
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2024-05-02 06:40 AM

Hard to say  but I'd start by rebooting the phone and reinstalling the app. Also, what phone and OS version?

0 Likes
Reply
Message 2 of 2
602
Discussion stats
  • 1 Reply
  • ‎2024-05-01 07:36 PM
  • 610 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.