Arlo Ultra 4K - 2 hubs....one at home, one at vacation house. Do I need 2 Arlo apps?

[jduncan449]

I have an Arlo Ultra 4K at my home.  I just purchased an second Arlo Ultra 4K for my vacation home so I can monitor it while I am away from the vacation home.

Do I need to download a second Arlo app to my iPhone?  

Can I just use the current home based Arlo app to view my home cameras as well as my vacation home cameras?  

To be clear, I have a hub and cameras at my home location, AND a completely separate hub and camera at my vacation home.  (normally this would be a simple set up, but the app store is telling me I already have the Arlo app downloaded).  

John 

[StephenB]

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@jduncan449 wrote:

I have an Arlo Ultra 4K at my home.  I just purchased an second Arlo Ultra 4K for my vacation home so I can monitor it while I am away from the vacation home.

Do I need to download a second Arlo app to my iPhone?  

Can I just use the current home based Arlo app to view my home cameras as well as my vacation home cameras?  

To be clear, I have a hub and cameras at my home location, AND a completely separate hub and camera at my vacation home.  (normally this would be a simple set up, but the app store is telling me I already have the Arlo app downloaded).  

John 

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This shouldn't be in the idea exchange - hopefully the mods will move it.

You just use one instance of the app, you can't install it twice.

One option is to add the second base and cameras to your existing account.  If you do that, they will just show up in the app, along with your existing base and cameras.

If you set up a different account, then you will end up needing an additional subscription later on.  In this scenario, you grant access to your existing account, and then you will see videos, get notifications, etc.  You can set this up in a PC web browser if that is less confusing (my.arlo.com)  https://kb.arlo.com/000039122/How-do-I-add-friends-to-my-Arlo-account  

Or just remove the cameras and base from the new account, and re-add them to the older account.  Note you'll lose the trial subscription if you do this.

[jduncan449 · Accepted solution]

Adding a second location (a second Hub and a completely separate pair of cameras) was as simple as going into my existing Arlo phone app, and adding a Hub and adding a camera.  

Two locations  (400 miles a part), and I can view them both off of one phone app.  Works wonderfully.