Arlo Support for Ultra Camera

[Andrewmci]

I have 3 Ultra cameras and 2 have gone offline after a period of rain with water being in the casing and coming out of the holes next to the lens. I have logged a support call with Arlo and they never rung me back, not even at agreed times. I have found the support they offer as poor. I am in Australia, the next step is to go to our consumer affairs watchdog to make a complaint.

Has anyone else had these issues.

[JamesC]

Andrewmci,

It appears an agent has already followed up on your support ticket. You can review your support tickets within the Arlo Secure app under Settings > Support.

JamesC