Again cvr not recording

[Gavin_b]

For a few weeks now my ultra has stopped recording 

Reset base, removed camreas, tried all sorts to get it working.

Anyone having this issue?

 

[ShayneS]

The Arlo development team is currently investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community.

[west2650]

My cvr is also blank past 5 days, was working fine before

[Antman68]

Hi Shayne, any update?

[ShayneS · Accepted solution]

@Antman68 I was informed there was an update on the back end that should help with some of these symptoms. Can you reboot your app and check your CVR again and let me know? 

[Antman68]

I can reach the camera without 'Local 4K' toggled on again, the CVR is recording now and I have some historical recordings back to the 13th Nov.  However, it is quite unstable and I keep seeing "Request Timed Out" messages; this is on both desktop and IoS app instances.  Interestingly, the live feed video wasn't using the camera settings (x1.1) until it was motion triggered... they are showing/recording the same view now.  See if it settles.  Thanks for the update.

[Antman68]

@Shayne - CVR timeline on mobile devices taking a very long time to appear this morning... they are there, eventually.  Don't see same issue on desktop.