ultra 2 cancel my subscription

[cyanrase]

I would like to cancel my subscription but when I go into my account it won't let me cancel my subscription. I've been trying for months. Despite having searched for months I am unable to find a customer service phone number or email address.

[DannyBearAgain]

Have you tried looking for a phone number in the arlo mobile app, go to settings page then support page and select the device that has a subscription to view contact options.

[StephenB]

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@cyanrase wrote:

I would like to cancel my subscription but when I go into my account it won't let me cancel my subscription.

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Are you using a PC browser (my.arlo.com)?

[JamesC]

If you're still experiencing this issue, try taking a look at the following article for instructions on how to adjust or cancel your Arlo Secure subscription plan: https://kb.arlo.com/1215141/How-do-I-change-or-cancel-my-Arlo-subscription-plan

JamesC