invite user able to reset camaras

[chillychills]

So I sent an invite to a family member, he was able to reset each camera & set them up in the Arlo App. Blocking me from having access until I got home & had fo reset them again.

[StephenB]

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@chillychills wrote:
So I sent an invite to a family member, he was able to reset each camera & set them up in the Arlo App. Blocking me from having access until I got home & had fo reset them again.

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He must have been on-site, and his account must have become the new primary account after he onboarded them.

What camera models are these?

[chillychills]

Ultra Pro 4 purchased from Costco 3 pack with Hub

[ShayneS]

Hi @chillychills

Are you still experiencing this issue?