Arlo|Smart Home Security|Wireless HD Security Cameras
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Ultra 2. Shows green screen when trying to view live video and timeline on phone/tablet.

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Lenten
Aspirant
Aspirant

I have three Ultra 2 cameras connected to one hub.  One of the camera's periodically will show a green screen when I try to view the video live on a phone or tablet.   The green screen will be viewable from multiple phones or tablets.  It is also viewable via the timeline in the constant video recording.  Do you know what I can do to resolve this issue?  

Model: VMB5000 | Arlo Ultra SmartHub
jguerdat
Guru Guru
Guru

Try swapping cameras around to see if it's the camera or location.

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