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Ultra 2 Problems

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  • ‎2023-08-08 10:12 PM
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StevenCArlo
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‎2023-08-08 10:12 PM

Hi.

I have a new Ultra 2 system.

 

Cameras are "disconnected."  I get feed from them I can control them I can pan in and out with them.  They will not record and my "Feed" page is blank.

 

Plus, no color night vision. 

 

Signal strength is 100%.  Furthest distance from the hub is 40 feet (maybe).  

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jguerdat
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‎2023-08-09 06:21 AM

Check your subscription status to be sure the cameras are enabled. Can you live view and manually record? For the color night vision, make sure Color Night Vision is enabled in the camera settings.

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