Ultra 2 How to remove the entire mount including swivel ball.

[Salena]

How to remove the entire mount including swivel ball.
Then how to plug the open hole?
We want to use the magnetic mount but cannot figure out how to remove the mount that came already attached.

[StephenB]

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@Salena wrote:
We want to use the magnetic mount but cannot figure out how to remove the mount that came already attached.

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Sounds like you purchased a camera with the anti-theft mount.

You'll need to get another housing: https://www.arlo.com/en-us/accessories/VMA5202H-10000S.html