Ultra 2 Battery

[franzdom]

I installed an Ultra 2 camera with a new but original version battery.

Old battery P/N 308-50001-01 China

New P/N 308-50012-01 Taiwan

They are the same specs but the old one never showed more than 87% charging and the camera had a lot of trouble going live. The new model battery made the camera work perfectly!

In case you're curious, I bought the Ultra2  4-pack from Costco then an add-on camera Ultra from Best Buy and I just used it's battery in the newer camera not really thinking about it.

This isn't really a question but comments from the Arlo team or anyone else are welcome!

I am posting to possibly help someone else.

[JamesC]

franzdom,

I don't believe there is any difference between the batteries for Ultra and Ultra 2, the performance should be the same.

JamesC

[franzdom]

I have done some more investigation and it appears that the charger (brand new Arlo brand) is faulty then.

Both batteries topped out at 87% on the old charger and the one will now go to 100% after swapping chargers.

The connection is a LOT more stable now too. Was still wonky with the second battery though I thought it had improved some.