Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Ultra 2. After adding a subscription one of two phones has lost the Mode and Devices menus.

Reply
Discussion stats
  • 1 Reply
  • ‎2022-09-28 02:52 PM
  • 444 Views
  • 0 Likes
  • 2 In Conversation
Duke257
Follower
Follower
‎2022-09-28 02:52 PM

Both Iphones had Mode and Devices menu's before adding a subscription plan. Only one has it now.  I see both menus on the PC's.  Tried removing app and downloading again, didn't work.

Labels:
0 Likes
Reply
Message 1 of 2
444
1 REPLY 1
StephenB
Guru Guru
Guru
‎2022-09-29 03:03 AM
@Duke257 wrote:

Both Iphones had Mode and Devices menu's before adding a subscription plan. Only one has it now.  I see both menus on the PC's.  Tried removing app and downloading again, didn't work.

Is one of the phones using a "friend" account?

0 Likes
Reply
Message 2 of 2
435
Discussion stats
  • 1 Reply
  • ‎2022-09-28 02:52 PM
  • 445 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.