Arlo|Smart Home Security|Wireless HD Security Cameras

Ultra 2 (3) camera system. One battery completely flat in two weeks, others show full

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GarryRobson
Aspirant
Aspirant

I have a new Ultra 2, 3-camera system, only 2 weeks old.  Fully charged all batteries, all cameras in same area (our driveway), all similar triggering, all same rec time.  

However, two weeks on, one battery is completely flat and the other two are still showing completely full.  

All settings are identical.  Please advise.  

 

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StephenB
Guru Guru
Guru

@GarryRobson wrote:

I have a new Ultra 2, 3-camera system, only 2 weeks old.  Fully charged all batteries, all cameras in same area (our driveway), all similar triggering, all same rec time.  

However, two weeks on, one battery is completely flat and the other two are still showing completely full.  

All settings are identical.  


Are you using activity zones?  That can mask the amount of triggering and streaming.

 

Try swapping the camera with one of the two with full batteries, and see if the problem moves with the camera or not.

GarryRobson
Aspirant
Aspirant

Hi

No activity zones.  Substitution on my list already but suspect battery.  Not my first set of Arlos.  These may get returned.  

 

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