Token Reset Request

[snappernz]

I've been reading numerous posts about having Arlo support send a token reset to my SmartHub.  Can I please request the same?

I'm trying to add my smart hub to Apple HomeKit and nothing happens when it tries to discover the VMB5000r4 device.  

Another example of the same issue can be found here.  https://community.arlo.com/t5/Partner-Integrations/VMB5000-Homekit/m-p/1899680

Thanks!

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

[snappernz]

Thank you!