Arlo|Smart Home Security|Wireless HD Security Cameras
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Stuck camera in case?..

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alexsunny123
Aspirant
Aspirant

Hello,

 

Camera is stuck in the case and the key release doesn’t work. 
 
thanks
alexsunny

Accepted Solutions
jguerdat
Guru Guru
Guru

Assuming you just have the camera and not the security mount, I've had a few occasions where the camera didn't p;op out far enough for my fingernails to be able to grab the edge of the camera. I found that using one hand to hold the camera face down with the other hand ready to catch it and then using a hard shake to use the weight of the camera along with the shake would cause the camera to pop out of the case. Be careful to not drop the camera as it releases.

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jguerdat
Guru Guru
Guru

Assuming you just have the camera and not the security mount, I've had a few occasions where the camera didn't p;op out far enough for my fingernails to be able to grab the edge of the camera. I found that using one hand to hold the camera face down with the other hand ready to catch it and then using a hard shake to use the weight of the camera along with the shake would cause the camera to pop out of the case. Be careful to not drop the camera as it releases.

View solution in original post

alexsunny123
Aspirant
Aspirant

@alexsunny123 wrote:

Hello,

 

Camera is stuck in the case and the key release doesn’t work. 
 
thanks
alexsunny

thanks my issue has been fixed.

Discussion stats
  • 2 Replies
  • 248 Views
  • 0 Likes
  • 2 In Conversation