Solar Panel Problems

[mutual-aid-devi]

I bought a system with two Ultra-2 cameras and the compatible solar panels for each. One camera is charging, but the other (which actually gets better sun) is not. I tried swapping the cameras (they were easier to move) and which one was charging changed, seeming to indicate a bad solar panel. So we ordered a new one, but not that new one is also not working. Could I really have gotten two bad panels? Is there some other explanation? Is there a way to actually test the solar panels, with a multimeter maybe? 

[ShayneS]

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.